Junior Suite Terrace High Tea
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Hotel · Hanoi · Ha Noi Municipality
Hanoi Tirant Hotel
A 5-star stay in Hoan Kiem with a rooftop pool and a staff rating of 9.7.
- Central Old Quarter location, a short walk from the lake
- Highly rated staff (9.7) and service (9.4)
- Rooftop pool and terrace with views
9.1
Perfect
2748 reviews
Booking.com 9.1 · 2748 reviews
About
Hanoi Tirant Hotel
Hanoi Tirant Hotel sits on Gia Ngu Street in the heart of Hoan Kiem, surrounded by craft shops and casual bars. The hotel's 5-star rating is backed by a 9.1 guest score from over 2,700 reviews, with particularly strong marks for staff and service.
The property features a rooftop pool, a spa and wellness centre, and a fitness centre. Rooms range from compact windowless options to spacious suites with terraces, and the hotel provides practical touches like 24-hour reception, currency exchange, and a paid airport shuttle.
- Non-smoking rooms
- Free Wi-Fi in public areas
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff and service — Guests consistently praise the friendly, helpful, and attentive staff, with many noting the manager's personal welcome and proactive assistance with tours and transfers.
- Prime Old Quarter location — The hotel is steps from Hoan Kiem Lake and surrounded by restaurants, bars, and craft shops, making it easy to explore the Old Quarter on foot.
- Rooftop pool and bar with views — Guests highlight the rooftop pool, sun terrace, and bar as a refreshing escape with views over the city after a day of sightseeing.
- Clean, comfortable, and spacious rooms — Reviewers note the hotel's cleanliness, modern condition, and room sizes, with several mentioning upgrades to deluxe rooms on arrival.
–
Worth weighing
4 to weigh- Street noise can intrude — A number of guests mention noise from the street at night, especially in rooms facing the Old Quarter's lively streets.
- Some rooms lack windows or have internal windows — The hotel offers Superior Double Rooms with no window and Deluxe rooms with internal windows, which may not suit travellers wanting natural light.
- Water heater noise noted — At least one guest reported noise from the water heater, which could affect light sleepers.
- Tour booking safety concerns — One guest experienced a poorly organised day tour with compromised safety measures and long waits; the hotel's tour assistance may not always meet expectations.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Tirant Suite Terrace High Tea
- 1 King-size bed
- Shower
- Coffee machine
- Balcony
- Air conditioning
Deluxe Double or Twin Room City View
- 2 Single beds
- Shower
- Air conditioning
Executive Family Balcony
- 2 Single beds
- Shower
- Balcony
- Air conditioning
Superior Double Room No Window
- 1 King-size bed
- Shower
- Air conditioning
Deluxe Double or Twin Room Internal Window
- 2 Single beds
- Shower
- Air conditioning
Executive Double or Twin Room Balcony
- 2 Single beds
- Shower
- Balcony
- Air conditioning
Junior Suite Terrace
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Tirant Suite Terrace
- 1 King-size bed
- Shower
- Coffee machine
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essentials
- Non-smoking rooms
- Free Wi-Fi in public areas
- Air conditioning
- Safe deposit box
- Lift
- Key card access
- Soundproofed rooms
Food & Drink
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
- Tea and coffee facilities
- Electric kettle
- Mini-bar
Pool & Wellness
- Outdoor swimming pool
- Pool with view
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Massage
- Fitness centre
Services
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Currency exchange
- Luggage storage
- Room service
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Paid airport shuttle
Business & Events
- Meeting/Banquet facilities
- Fax/Photocopying
Family
- Cots
- Babysitting/Child services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 2,748 reviews
Booking.com · 9.1 · 2748 reviews
9.1Verified guest“The room was great, very clean, and the service was good with friendly staff.”
9.1Verified guest“The staff were incredibly friendly and helpful, arranging our trip and stay in Hoi An. The hotel is new, clean, and the room and bathroom were spacious. It's in the heart of the Old Quarter, a 5-minute walk from the lake, with plenty of restaurants nearby, and 15 minutes on foot from the French Quarter.”
9.1Verified guest“Breakfast in the restaurant was fabulous. The location is marvellous, close to the Old Quarter and surrounded by restaurants and bars.”
9.1Verified guest“The rooftop swimming pool, central location near the market, and gym facilities were highlights.”
9.1Verified guest“This is a 3-star hotel aspiring to 5-star service. The staff's helpfulness is heartwarming. The main issue was a day tour booking — the safety measures were compromised and we waited for hours while the guide coordinated 54 tourists. There was also street and water heater noise, and occasional lax hygiene from one or two breakfast staff. Overall, value for money.”
9.1Verified guest“Excellent value for money! Well located in the old town but provides a much-needed escape from the noise and traffic. The staff were excellent, spoke good English, and went out of their way to help. The room was clean and comfortable, and breakfast was good.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hoan Kiem Lake: A short walk from the hotel, the lake is a central Hanoi landmark with the iconic Turtle Tower and the Temple of the Jade Mountain.
Old Quarter: The hotel sits in the heart of the Old Quarter, surrounded by Vietnamese craft shops, casual bars, and restaurants, with the French Quarter about a 15-minute walk away.
38 Gia Ngu St. Hoan Kiem Dist., Hanoi, Ha Noi Municipality, 10000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:00
- Check-out
- By 06:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 122 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:00, and check-out is from 06:00 to 12:00.
Does the hotel offer airport shuttle service?
Yes, a paid airport shuttle is available. Guests have mentioned the hotel proactively offering to arrange airport transfers.
Are pets allowed at the hotel?
No, pets are not allowed at Hanoi Tirant Hotel.
What dining options are available?
The hotel has a restaurant, a bar/lounge area, a snack bar, and offers in-room breakfast. Guests have praised the breakfast and the rooftop bar.
Is there a swimming pool?
Yes, there is an outdoor swimming pool with a view, along with sun loungers and a sun terrace. Guests have highlighted the rooftop pool.
Are there family-friendly amenities?
The hotel provides cots and babysitting/child services, and there is an Executive Family Balcony room available.
The bottom line
Hanoi Tirant Hotel earns its 5-star rating through exceptional staff and a prime location, with a rooftop pool and comfortable rooms. Minor noise and windowless room options are trade-offs, but for most travellers, it's a strong choice in the Old Quarter.
9.1A well-regarded 5-star stay with standout service in central Hanoi.
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